چرا مشتری دیگر تحمل تاخیر
در تحویل، درخواست اطلاعات یکسان از چنیدن کانال را ندارد؟
"در آینده همه شرکت ها شرکت نرم افزاری خواهند بود" یعنی چه؟
بزرگترین مانع برآورده
کردن انتظارات مشتری چیست؟
چرا راهکارهای سنتی مدیریت
ارتباط مشتری نمی تواند جواب سریع و Realtime بدهد؟
بانک سنگاپور در مدیریت ارتباط مشتری چه ساختار شکنی کرد و نتایج آن چه بود؟
front-end و back end چیست؟
پنجشنبه 5 اسفند 1395 08:50 ق.ظ
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